Before You Arrive: What You Should Know
Getting Help Getting Connected
During orientation IT staff will be available to assist with getting your computer connected to the network. We will be around to help all day on the day you arrive. Reach out to us at the IT Help Desk (helpdesk@hampshire.edu or 413.559.5418) if you have trouble and we can assist you in getting connected.
Learn more about bringing a computer to Hampshire »
Learn more about network access »
Anti-Virus Software
Hampshire College requires the installation of active and up-to-date anti-virus software on all student, faculty, and staff computers that use the College's network. Users who do not have active, up-to-date anti-virus software may be restricted from accessing resources on the network.
Hampshire recommends the free version of Microsoft Security Essentials for student and personal machines. We recommend ClamAV for Mac users who would like anti-virus software.
Learn more about virus protection and prevention »
Student Computer Diagnostic Center
Student technicians at the diagnostic center assist other students with software and hardware problems.
Library 3rd floor
413.559.6602
dc@hampshire.edu
Where to go for More Information or Assistance
- We have extensive documentation available here on our website.
- We post a tech tips via the announcement system on the Intranet.
- The IT help desk is available during the hours of 8:30 a.m.-4:30 p.m. Monday-Friday
- Student computer repair support is available 10 a.m.-4 p.m. Monday-Friday via the student diagnostic center on the 3rd floor of the library.
- For more information on what to bring that is not technology based, please be sure to check the New Student Experience before you arrive pages.