Interlibrary Loan

Making Requests

Use your Hampshire ID and password to login to an existing ILLiad account or to register as a new user.

Log into ILLiad

Timing

ILL requests are processed in the order in which they are received. Library users assume responsibility for observing all copyright restrictions and for any fees incurred due to late returns or lost/damaged materials.

Article and book chapter requests usually take one to three days to fill. Book and media requests take an average of seven to ten business days to fill. Each request is unique and may take longer. Submitting duplicate requests may further delay the process. Service may be slower during peak semester times or vacation periods.

Consider your "Not Wanted After Date" carefully, as requests will be automatically deleted from the system on that day.

Limitations

Items from the Five Colleges should be requested through the online catalog. Submit a request in ILLiad for items not found within the Five Colleges.

Certain requests are more difficult to fill than others. If the material you wish you request is included in the list below, contact ill@hampshire.edu in order to determine whether ILL is the best avenue for your research needs.

• theses and dissertations
• textbooks
• popular fiction
• ebooks
• entire volumes or issues of journals
• reference books
• A/V material
• special collections and rare material

We are obligated to honor any special restrictions that the lending library imposes, such as:

1. In-library use only
2. No renewals
3. No photocopying

In all cases, any restrictions will be clearly labeled on the book strap affixed to the cover of each item.

In accordance with the CONTU Guidelines and U.S. Copyright law, the library can request up to five articles per calendar year from any one periodical or journal title published within the last five years.

Managing Requests

Pick-up

Books and other returnable items can be picked up from the InfoBar of the Johnson Library after you receive notice via email. If you no longer need the material, please let the ILL associate know as soon as possible.

Digital copies are delivered straight to your ILLiad account. You will be notified via email when the PDF is available for download. Please download and save a copy immediately; your access may have a time constraint due to copyright restrictions.

Due dates

Due dates are located on the book strap affixed to the front of all returnable ILL material and are determined by the lending institution. Please strive to return all items to the InfoBar in the same condition you received them by the due date. ILL material should not be returned directly to the lending institution, regardless of proximity.

Recalled items

You will receive an email notification if the lending institution recalls your ILL item. Please return it as soon as possible. Delaying such returns may jeopardize our relationship with the lender. 

Renewals

Some ILL items are eligible for renewal. Unless your ILL is clearly checked "No" for renewals on the book strap, you can request a renewal via ILLiad until the due date of your item passes. Email the ILL associate if your item is past its due date.

To renew an ILL:

1. Log onto ILLiad using your Hampshire ID and password
2. Click on "checked out items" in the reference list, on the left side of the page
3. Click on the transaction number for the item you wish to renew
4. This will open the transaction details. On the top left of this page click "renew request" (if the lending library has not enabled renewals this option will not be listed)
5. A renewal will now be sent to await approval from the lending library

Billing

Patrons will be notified via email of all fees incurred due to lost or damaged materials. Students will be charged via their student account, which can be accessed on TheHub. See the Student Accounts Office for payments.

Lending Policy for Other Institutions

The Johnson Library at Hampshire College is a free lender to all domestic libraries and comparable institutions. We are a member of the Libraries Very Interested in Sharing (LVIS) group and welcome reciprocity. We comply with the ILL Code for the U.S., the copyright law of the U.S. (Title 17, U.S. Code) and the CONTU Guidelines, and strive for Rethinking Resource Sharing STAR initiatives.

For more information, please visit our OCLC Policies Directory profile. Our institutional symbol is HAM.

Returns

All ILL items from our library will be sent back via comparable shipping method, unless otherwise noted. The borrowing library assumes responsibility for replacement or charges for lost/damaged material, and may wish to insure return shipping.