Document Services And Printing

Working with Duplications

Our hours are 8:30 a.m. to 4:30 p.m., Monday through Friday. 

The Duplication Center, located on the ground floor of the Harold F. Johnson Library, provides a wide variety of services to students, staff, and faculty: copying, binding, folding, hole-punching, laminating, padding, paper cutting, printing, scanning, stapling, consulting and estimates on jobs to assist with various printing needs. 
Choose from a wide array of paper colors, sizes, and weights. Samples available!

Please note:

• During the beginning and end of each semester, turnaround time may be between two and three business days for all internal work. Please plan accordingly.
• Payments by student ID are available during the academic year: August 15 through May 15.

How to Order from Duplications

1. Create a PDF, TIFF, or PNG of the file you need to be printed. Word documents and PowerPoint files are often distorted.
2. Attach the file in an email to duplications@hampshire.edu.
3. In your email, please provide the following information:     
   • How many original pages are in the file?
   • How many copies do you need?
   • Should this be printed in color or in black and white?
   • What size do you need? Your options are: 8.5x11, 8.5x14, 11x17, or 12x18
   • Should this be single or double-sided?
   • What paper should this be printed on? Your options are: regular weight paper, cardstock, or colored paper (*Samples available upon request.)
   • Do you need this to be 3-hole punched, stapled, or bound? Bindings available: spiral, comb, or tape
   • Does this project require folding, cutting, padding, or lamination?
   • Any other special requests or additional information you believe Duplications should know. 
4. If you are a student, please provide your full name and student ID number.
5. If you are charging a job to an account, please provide what department it is for, not the account number.
6. Forms of payment accepted are cash, checks made out to “Trustees of Hampshire College," or student IDs. Your Student ID must be present at pick-up if that is how you plan to pay.

7. We have a 24-hour policy for jobs to be completed — though they are usually done much sooner — depending on the time of year. If it’s needed within 24 hours, please include that in your email!

Picking Up Orders

• You will always get an email when your order is ready to be picked up.
• Print jobs are filed by the FIRST name of the person who ordered. 
• Have cash, a check made out to “Trustees of Hampshire College," or your student ID. Student ID must be present at pick-up if that is how you plan to pay.
• Our hours are 8:30 a.m. to 4:30 p.m., Monday through Friday. 

Ordering Paper

You may call 413.559.5512 or send an email to duplications@hampshire.edu to order paper. Please include the following information:     

• Ream or case of paper?
• Do you need size 8.5x11, 8.5x14, or 11x17?
• Color or cardstock paper?
• Account name and account number.
• Your mail code, unless the order will be picked up in person.

Note that you do not need to fill out the supply request form, as we fill them out here for you.

How to Place Service Calls and Receive Toner Delivery

If you need to call in a service request for your Toshiba or HP printer, please follow these directions:

1. Call 1-800-247-4264.
2. Provide the dispatcher with your Equipment ID number, which is located on the front of the machine on the Toshiba sticker.

A service technician will be dispatched within 24 hours.

Please note that toner will no longer be ordered in-house and will automatically ship when the machine has 20% remaining. Toner will then be delivered by our post office.

Ordering Letterhead, Business Cards, and Envelopes

Employees can order business cards, appointment cards, letterhead, and envelopes. All orders will be printed at Hadley Printing and delivered through campus mail.